Nutrition Services POS Terminal Audit Your Name (required): Your Email (required): Your phone (required): Your School District (required): Title (required): State (required): ---AlaskaAlabamaArkansasArizonaCaliforniaColoradoConnecticutDelawareFloridaGeorgiaHawaiiIowaIdahoIllinoisIndianaKansasKentuckyLouisianaMassachusettsMarylandMaineMichiganMinnesotaMissouriMississippiMontanaNorth CarolinaNorth DakotaNebraskaNew HampshireNew JerseyNew MexicoNevadaNew YorkOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVirginiaVermontWashingtonWisconsinWest VirginiaWyoming Please answer all the questions below. If you're not sure of an answer, select "Don't Know". 1. My terminal is (choose one): ---An All-In-One Unit: My terminal houses every component of the computer, except the keyboard and mouse inside the same case.A touch screen powered by a case separate from the computer.I have multiple configurations. 1. My terminal is (choose one): ---1-2 Years Old3-4 Years Old5 Years or OlderDon't Know An all-in-one unit will save valuable counter space, not to mention, there are specific all-in-one units that are made specifically for food service purposes. These units can endure accidents and spills associated with food. 2. My screens are typically (choose one): ---Not a Touch ScreenA touchscreen I use my finger to operateA touchscreen that I use a stylus to operate A touch screen monitor that can be operated with your finger is the optimal set-up as QuikLunch was designed to be used with a touch screen monitor. 2a. When using your touchscreen, do you find that there are any dead spots where you are not getting the responsiveness you used to? YesNoI don't know Touch screen responsiveness can be caused by a variety of factors, calibration and screen damage are just a couple examples. 3. Do you use your terminals for functions other than Point of Sale transactions? No, I only use my terminal to run transactions using my point of sale softwareYes, I use my terminal to run transactions, and run reportsYes, I use my terminal to run transactions, report, order food and frequently use the browserDon't Know Food service terminals that run QuikLunch are capable to run standard PC functions and programs including: word processing, email software, as well as a standard browser. 4. How long does it take to start your machines in the morning? Less than 30 seconds30 seconds to 1 minute1 – 2 minuteslonger than 2 minutesDon't Know The time that it takes to load a terminal can be associated with hard drive space, RAM, Processor, or operating system. If you are experiencing slowness, it is best to perform a technical assessment to better understand what is causing the slowing speeds. The time that it takes to load a terminal can be associated with hard drive space, RAM, Processor, or operating system. If you are experiencing slowness, it is best to perform a technical assessment to better understand what is causing the slowing speeds. We will contact you directly to provide potential causes of your computers slowness issue and suggestions to help improve functionality. 5. How are students identified as they come through the lunch line? (check all that apply) A Pin Pad is used - Students enter their student ID numberA swipe reader is used - Students ID cards are swiped through a readerA bar code scanner is used - a student ID with a bar code is usedWe use both a bar code scanner and card swipe readerWe use both a bar code scanner and pin padA Biometric Reader - Fingerprint scan is usedAn RFID or proximity reader is usedNone of the above - We do not currently use a POS SystemDon't Know All of the options above help to improve line efficiency. Did you know with QuikLunch you can run multiple lines with two different input devices? This would also help to increase the speed and efficiency of your lunch lines. 6. Does your district use cash drawers? No, we do not use cash drawersYes, we use a cash drawer and use a key to open and close itYes, we use a cash drawer and it automatically opens when a transaction is completedDon't Know 7. Do your terminals have backup power supplies? YesNoSome do, Some don'tDon't Know Did you know that having back up power can help save your terminal when a circuit shorts or power fluctuates? Back Up Power Supply also allows the computer to stay powered on during a power outage for up to 15 minutes to allow you to properly power computer off. Surge protectors may not protect a terminal when a circuit shorts, however, back-up power will. 8. In an emergency, do you have access to a terminal or terminal peripheral (pin pads, scanners etc.) replacements at your school? YesNoDon't Know QuikLunch can be up and running within minutes, so having a spare terminal unit would increase the speed and accuracy of nutrition services data collection. 9. Are your terminals currently under warranty? YesNoDon't Know PaySchools offers a variety of warranty and depot maintenance programs to ensure that you experience as little downtime as possible. Click here to request additional information on this. 10. Would you be interested in receiving more information about renting hardware? YesNoDon't Know Did you know that renting equipment can reduce the upfront cost of purchasing equipment, which gives your district the opportunity to use up-to-date hardware without the liability on the district books. 11. Additional comments:
